Sort of. It does not take too many of those to get suspended from selling for life. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Show only Search instead for. Did you mean:. Comments 0. If you ready to take these steps, it is okay to let the seller know this. Let the seller know that they can save themselves hundreds if not thousands of dollars by simply settling now.
Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Sellers refusing to sell after item was won.
Message 1 of All forum topics Previous Topic Next Topic. Message 2 of Message 3 of Message 4 of In response to kbeattie Message 5 of Yes I agree Message 6 of Message 7 of I had a seller unable to give me an item I had paid for because they had sold it elsewhere. Message 8 of Hi I have just won an item on eBay and have made a cleared payment the seller now refuses to send the item. Besides going through the normal eBay resolution centre do you have any advice for me as I don't want a refund I want the article I've won.
Any advice would be well appreciated. Can I take the seller to a small claims court? Regards, Simon. Message 9 of I'm not going to badmouth the seller here, but I will definitely be opening a complaint case. Message 10 of In response to monarchists. Message 11 of You should ask if we can get out of a deal because our bank account is out of stock? Message 12 of In response to carol. As a seller on eBay, I totally agree. Things happen to items or the item was misplaced and the seller needs to cancel so that the buyer's money can be returned quickly.
There are many sellers who are not big companies and when a buyer refuses to cancel a transaction, the seller is still charged the FV fee from eBay which eBay then gets to keep. The winner in this scenario is eBay. Seller ships with deliberately incorrect name on label This scam is clever because the deceit occurs offline after the eBay transaction is complete.
The empty box scam This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. Counterfeit goods The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them.
Fake customer service Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. Gift card scam Gift card scammers reach out to victims by phone, email, or social media. Here are some of the most common ways eBay sellers are scammed. Overpayment offer If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it.
Changed address This scam is a new twist on the offer of overpayment. Empty box claim In this case, the purchase may be completed without flaw.
Broken replica scam A buyer happily purchases your item. Feedback extortion Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. If you do accept checks, wait until they clear.
After you deposit a check, the balance will show in your account, but it can take a week or two to verify. If you send the parcel before the check clears it could leave you with an empty bank account and no item. Always use approved eBay payment methods. Communicate using the service provided. Document everything. Make an effort to record the packing and posting of every item, including any tracking numbers used. This will help protect you against baseless fraud claims.
Along with photographing everything, try to record any identifying details about the item. Particularly if the item is expensive, popular, or desirable such as new cell phones or gaming consoles.
Record any serial numbers or unique codes. Always arrange for a tracking number for any deliveries you send. This helps to cover you for PayPal Seller Protection but not necessarily other payment methods available through eBay. Use the highest security tracking you think is appropriate for the value of the item you send. Remember that the more proof you can arrange, the more secure your transaction will be in the case of a fraudulent dispute. It can also be smart to issue a refund if you have an unhappy customer.
It will only cost you the amount of the item, rather than the additional costs of chargeback fees if the customer takes the matter up with their financial institution. If it is, and the seller is unwilling to send other photos or information about the item, it could be a scam and should be avoided.
Compare the price to other similar items. Steer clear. Investigate the feedback page. If the good feedback is all from sellers for low-priced items, it may be strategic to make the profile look genuine. If you receive a parcel that is not addressed to you , think carefully. Are you expecting a parcel around this time? If every detail matches up except the name, you may choose to open it to verify that your goods are there. Never rush to purchase an item on eBay. Read the listing carefully.
If the item is listed as the box only in the title of the listing or clearly in the description, there will be little you can do to dispute a transaction, as the information presented was true and correct.
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